L A Bridge Customer Support Center

Customer Trouble Ticket System:
If you are having problems with your Internet programs and/or service please use this trouble ticket form.

Speed Test:
Test your connection with this speed test.

L A Bridge Customer SupportServer Names, Numbers & FREE Software:
IP Address and host names for common services. (i.e.. smtp, news, pop, etc.) Plus Web browsers, E-mail, FTP, IPass, Web graphics and Web publishing programs.

Frequently Asked Questions:
Web Hosting, e-mail, iPass (roaming), News Groups, DSL and more

Configuring DSL, Dial-up, E-mail, News & FTP :
Tutorials for configuring your computer for DSL, DSL LAN, DSL Support, dial-up, E-mail, News, FTP. Includes descriptions and pictures for Windows95 & Macintosh. Plus full tutorials for configuring
Netscape, Internet Explorer, Eudora, Outlook Express, Fetch, GoLive and Newswatcher.

Proxy Server Setting for DSL Customers
Get your browsers up to speed with proxy settings for your Mac/PC for DSL customers only.

Dial-up Access Phone Numbers
List all of the L A Bridge access phone numbers for local accounts and U.S. & International accounts.

iPass Software, Support & Access Phone Numbers:
All dial-up customers are automatically elligible for "roaming" service. Just e-mail us before you travel so that we can activate your account. In addition to the Macintosh and Windows software we have made some new wizards available for customers who use Windows NT on their laptops. Please e-mail us with a description of your operating system and we can point you to the correct download.

Configuring CGIs for Your Website:
Information & links to help configure CGI's for your website.

Webmasters Tips & Tricks:
A few tips, tricks and recommendations from the L A Bridge webmasters. This is a great resource for anyone designing websites.

Help Desk in Adobe Acorobat:
Adobe Acrobat Documents (pdf) are a convenient cross-platform format that allows you to print our help desk and read it offline. You can also find these on our dial-up CD-ROM.

Help Desk Authors:
Some information about the L A Bridge Help Desk Authors.

Client Terms & Conditions of Service

Client Agreement
The purpose of this Agreement is to state the terms and conditions under which LA Bridge will provide service to the Customer. It is your responsibility to read them an understand them.

Appropriate Usage Policy
Use of the L A Bridge system constitutes agreement to these policies. It is your responsibility to read them an understand them.

Leave Mail On Server (LMOS) FAQ
Why you should not leave your email on the server.

 

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